Released on = October 9, 2006, 5:03 am

Press Release Author = NetSupport inc

Industry = Software

Press Release Summary = Latest version of customer interaction tool allows companies
to provide online demonstrations, remote support and full customer training.

Press Release Body = Oct 9th 2006 - London - NetSupport 24-7 is one of the leading
live chat, interaction and support solutions available. Built on the award winning
NetSupport Remote Control technology, NetSupport 24-7 delivers a fully web based, on
demand solution.

The latest version adds additional functionality to provide not only on-demand
support and remote control of an End Users computer, but a range of powerful
pre-sales tools that offer equal appeal to non-technical organisations.

Using the new Show functionality, a sales person can now chat live with a customer,
push pages and links and also show their screen, or just a selected application
directly to a customers PC and provide a full product demonstration without any
software install.

"Traditionally people have looked at products like NetSupport 24-7 as being a tool
designed solely for tech support teams or IT service organisations" comments Al
Kingsley, Group Managing Director "the truth is however, with our latest features,
the technology is just as suited to any online organisation that needs to be hands
on with their customers. The larger the application they are trying to sell, the
less likely a customer is to install and evaluate until they have a fuller picture
of its functionality. NetSupport 24-7 bridges the gap and puts the sales teams and
their products directly onto the customers desktop".

To future proof your investment, the latest update to NetSupport 24-7 is fully
compatible with the current pre-release builds of Windows Vista.

With its improved feature set, NetSupport 24-7 now provides an on-line, on demand
solution for both pre and post sales teams, tech support and customer training
departments without the need for any prior software installation. It can be
purchased on a low cost monthly or annual subscription basis and is available to try
free, without the need for credit card registration , for 14 days from
www.netsupport247.com.

NetSupport, Inc. is a member of the NetSupport Group of Companies, headquartered in
The UK. Specializing in the development of commercial software packages to manage
and support Local and Wide Area Computer Networks, NetSupport products are utilized
on more than 7 million desktops throughout 50 territories. Its award winning
products include NetSupport Manager Remote Control and PC Management software,
NetSupport DNA Enterprise IT Asset Management and Help Desk software, NetSupport
24-7 Web-based Chat and Remote Support, NetSupport Protect desktop protection and
endpoint security and NetSupport School computer lab instruction, monitoring and
quizzing software.


Web Site = http://www.netsupport247.com

Contact Details = NetSupport Inc.
Meadows Commerce Center
6815 Shiloh Road East, Suite A-7
Alpharetta, GA 30005

info@netsupport247.com